Privacy policy

Privacy Policy — INORÉ

This Privacy Policy describes how the INORÉ web shop, operating under LUNA, trade business, owned by Alan Špalj, collects, uses, and protects users’ personal data in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for the processing of personal data is:

LUNA, trade business
Owner: Alan Špalj
Registered address: Palinovečka 36, 10000 Zagreb, Croatia
OIB (Personal Identification Number): 75964159056
Privacy contact email: info@inore.co
Contact phone: +385 99 212 7325

2. Personal Data We Collect

We collect the following personal data:

  • first and last name

  • delivery address

  • email address

  • phone number

  • order details

Payment card details are not stored or processed by the merchant, but are handled exclusively by authorized payment service providers.

3. Purpose and Legal Basis for Processing

Personal data are processed for the following purposes:

  • processing and fulfilling orders

  • delivery of products

  • sending order confirmations and communicating with customers

  • compliance with legal obligations

The legal basis for processing is:

  • performance of a contract

  • compliance with legal obligations

  • the legitimate interests of the merchant

4. Sharing of Personal Data

Personal data may be shared only with trusted partners for the purpose of providing the service, including:

  • delivery service providers

  • payment service providers (e.g. CorvusPay)

  • Shopify, as the technical platform for the online store

Personal data are not sold to third parties.

5. Data Security

The website uses security measures such as SSL (HTTPS) encryption, as well as technical and organizational safeguards provided by the Shopify platform and authorized service providers.

6. Cookies

The website uses cookies for the purpose of:

  • proper functioning of the website and shopping cart

  • traffic analysis (e.g. Shopify Analytics, Google Analytics)

  • improving the user experience

Users may manage cookies at any time through their internet browser settings.

7. User Rights

Users have the right to:

  • request access to their personal data

  • request correction of inaccurate data

  • request deletion of personal data

  • restrict or object to data processing

  • withdraw consent (where applicable)

To exercise their rights, users may contact us at: info@inore.co

8. Data Retention Period

Personal data are retained only for as long as necessary to fulfill the purpose of processing, or as required by applicable laws.

This English version is provided for informational purposes only. In case of discrepancies, the Croatian version shall prevail.